Politika privatnosti

Zadnje ažuriranje: 08. svibnja 2026.

Ova Politika privatnosti opisuje naše politike i postupke prikupljanja, korištenja i otkrivanja vaših podataka prilikom korištenja usluge te vas informira o vašim pravima na privatnost i načinu na koji vas zakon štiti.

Koristimo Vaše osobne podatke za pružanje i poboljšanje usluge. Korištenjem usluge pristajete na prikupljanje i korištenje informacija u skladu s ovom Politikom privatnosti.

Tumačenje i definicije

Tumačenje

Riječi čija su početna slova napisana velikim slovom imaju značenja definirana pod sljedećim uvjetima. Sljedeće definicije imat će isto značenje bez obzira na to pojavljuju li se u jednini ili množini.

Definicije

Za potrebe ove Politike privatnosti:

  • Račun znači jedinstveni račun kreiran za pristup našoj usluzi ili dijelovima naše usluge.

  • Povezana osoba znači entitet koji kontrolira, kojim upravlja ili je pod zajedničkom kontrolom sa strankom, gdje “kontrola” znači vlasništvo nad 50% ili više dionica, vlasničkih udjela ili drugih vrijednosnih papira koji imaju pravo glasovati za izbor direktora ili druge upravljačke vlasti.

  • Tvrtka (u ovoj Politici privatnosti nazvana “Tvrtka”, “Mi”, “Mi” ili “Naša”) odnosi se na RIVA BRNA d.o.o., Brna 426, Smokvica.

  • Kolačići su male datoteke koje web stranica stavlja na vaše računalo, mobilni uređaj ili bilo koji drugi uređaj, a sadrže detalje o vašoj povijesti pregledavanja te web stranice, među brojnim njezinim upotrebama.

  • Država se odnosi na: Hrvatsku

  • Uređaj znači bilo koji uređaj koji može pristupiti usluzi, poput računala, mobitela ili digitalnog tableta.

  • Osobni podaci (ili “Osobni podaci”) su sve informacije koje se odnose na identificiranu ili prepoznatljivu osobu.

    Koristimo izraze “Osobni podaci” i “Osobni podaci” naizmjenično, osim ako zakon ne koristi određeni pojam.

  • Usluga se odnosi na web stranicu.

  • Pružatelj usluga znači svaku fizičku ili pravnu osobu koja obrađuje podatke u ime Tvrtke. Odnosi se na treće strane tvrtke ili pojedince koje tvrtka zapošljava radi olakšavanja usluge, pružanja usluge u ime tvrtke, pružanja usluga vezanih uz uslugu ili pomaganja tvrtki u analizi načina na koji se usluga koristi.

  • Podaci o korištenju odnose se na podatke prikupljene automatski, bilo generirane korištenjem usluge ili iz same infrastrukture usluge (na primjer, trajanje posjeta stranici).

  • Web stranica se odnosi na Riva Rrna, dostupnu s https://riva-brna.hr/.

  • Vi mislite na osobu koja pristupa ili koristi Uslugu, ili tvrtku, ili drugu pravnu osobu u ime koje ta osoba pristupa ili koristi Uslugu, ovisno o tome.

Prikupljanje i korištenje vaših osobnih podataka

Vrste prikupljenih podataka

Osobni podaci

Dok koristite našu uslugu, možemo vas zamoliti da nam dostavite određene osobne podatke koji se mogu koristiti za kontakt ili identifikaciju Vas. Osobni podaci mogu uključivati, ali nisu ograničeni na:

Podaci o korištenju

Podaci o korištenju prikupljaju se automatski prilikom korištenja usluge.

Podaci o korištenju mogu uključivati informacije poput adrese Internet protokola vašeg uređaja (npr. IP adresa), vrste preglednika, verzije preglednika, stranica naše usluge koje posjećujete, vremena i datuma vašeg posjeta, vremena provedenog na tim stranicama, jedinstvenih identifikatora uređaja i drugih dijagnostičkih podataka.

Kada pristupate usluzi putem ili putem mobilnog uređaja, možemo automatski prikupiti određene informacije, uključujući, ali ne ograničavajući se na, vrstu mobilnog uređaja koji koristite, jedinstveni ID vašeg mobilnog uređaja, IP adresu vašeg mobilnog uređaja, vaš mobilni operativni sustav, vrstu internetskog preglednika koji koristite, jedinstvene identifikatore uređaja i druge dijagnostičke podatke.

Također možemo prikupljati informacije koje vaš preglednik šalje kad god posjetite našu uslugu ili kada pristupate usluzi putem ili putem mobilnog uređaja.

Tracking Technologies and Cookies

We use Cookies and similar tracking technologies to track the activity on Our Service and store certain information. Tracking technologies We use include beacons, tags, and scripts to collect and track information and to improve and analyze Our Service. The technologies We use may include:

  • Cookies or Browser Cookies. A cookie is a small file placed on Your Device. You can instruct Your browser to refuse all Cookies or to indicate when a Cookie is being sent. However, if You do not accept Cookies, You may not be able to use some parts of our Service.
  • Web Beacons. Certain sections of our Service and our emails may contain small electronic files known as web beacons (also referred to as clear gifs, pixel tags, and single-pixel gifs) that permit the Company, for example, to count users who have visited those pages or opened an email and for other related website statistics (for example, recording the popularity of a certain section and verifying system and server integrity).

Cookies can be “Persistent” or “Session” Cookies. Persistent Cookies remain on Your personal computer or mobile device when You go offline, while Session Cookies are deleted as soon as You close Your web browser.

Where required by law, we use non-essential cookies (such as analytics, advertising, and remarketing cookies) only with Your consent. You can withdraw or change Your consent at any time using Our cookie preferences tool (if available) or through Your browser/device settings. Withdrawing consent does not affect the lawfulness of processing based on consent before its withdrawal.

We use both Session and Persistent Cookies for the purposes set out below:

  • Necessary / Essential Cookies

    Type: Session Cookies

    Administered by: Us

    Purpose: These Cookies are essential to provide You with services available through the Website and to enable You to use some of its features. They help to authenticate users and prevent fraudulent use of user accounts. Without these Cookies, the services that You have asked for cannot be provided, and We only use these Cookies to provide You with those services.

  • Cookies Policy / Notice Acceptance Cookies

    Type: Persistent Cookies

    Administered by: Us

    Purpose: These Cookies identify if users have accepted the use of cookies on the Website.

  • Functionality Cookies

    Type: Persistent Cookies

    Administered by: Us

    Purpose: These Cookies allow Us to remember choices You make when You use the Website, such as remembering your login details or language preference. The purpose of these Cookies is to provide You with a more personal experience and to avoid You having to re-enter your preferences every time You use the Website.

For more information about the cookies we use and your choices regarding cookies, please visit our Cookies Policy or the Cookies section of Our Privacy Policy.

Use of Your Personal Data

The Company may use Personal Data for the following purposes:

  • To provide and maintain our Service, including to monitor the usage of our Service.

  • To manage Your Account: to manage Your registration as a user of the Service. The Personal Data You provide can give You access to different functionalities of the Service that are available to You as a registered user.

  • For the performance of a contract: the development, compliance and undertaking of the purchase contract for the products, items or services You have purchased or of any other contract with Us through the Service.

  • To contact You: To contact You by email, telephone calls, SMS, or other equivalent forms of electronic communication, such as a mobile application’s push notifications regarding updates or informative communications related to the functionalities, products or contracted services, including the security updates, when necessary or reasonable for their implementation.

  • To provide You with news, special offers, and general information about other goods, services and events which We offer that are similar to those that you have already purchased or inquired about unless You have opted not to receive such information.

  • To manage Your requests: To attend and manage Your requests to Us.

  • For business transfers: We may use Your Personal Data to evaluate or conduct a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of Our assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, in which Personal Data held by Us about our Service users is among the assets transferred.

  • For other purposes: We may use Your information for other purposes, such as data analysis, identifying usage trends, determining the effectiveness of our promotional campaigns and to evaluate and improve our Service, products, services, marketing and your experience.

We may share Your Personal Data in the following situations:

  • With Service Providers: We may share Your Personal Data with Service Providers to monitor and analyze the use of our Service, to contact You.
  • For business transfers: We may share or transfer Your Personal Data in connection with, or during negotiations of, any merger, sale of Company assets, financing, or acquisition of all or a portion of Our business to another company.
  • With Affiliates: We may share Your Personal Data with Our affiliates, in which case we will require those affiliates to honor this Privacy Policy. Affiliates include Our parent company and any other subsidiaries, joint venture partners or other companies that We control or that are under common control with Us.
  • With business partners: We may share Your Personal Data with Our business partners to offer You certain products, services or promotions.
  • With other users: If Our Service offers public areas, when You share Personal Data or otherwise interact in the public areas with other users, such information may be viewed by all users and may be publicly distributed outside.
  • With Your consent: We may disclose Your Personal Data for any other purpose with Your consent.

Retention of Your Personal Data

The Company will retain Your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use Your Personal Data to the extent necessary to comply with our legal obligations (for example, if We are required to retain Your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies.

Where possible, We apply shorter retention periods and/or reduce identifiability by deleting, aggregating, or anonymizing data. Unless otherwise stated, the retention periods below are maximum periods (“up to”) and We may delete or anonymize data sooner when it is no longer needed for the relevant purpose. We apply different retention periods to different categories of Personal Data based on the purpose of processing and legal obligations:

  • Account Information

    • User Accounts: retained for the duration of your account relationship plus up to 24 months after account closure to handle any post-termination issues or resolve disputes.
  • Usage Data

    • Website analytics data (cookies, IP addresses, device identifiers): up to 24 months from the date of collection, which allows us to analyze trends while respecting privacy principles.

    • Server logs (IP addresses, access times): up to 24 months for security monitoring and troubleshooting purposes.

Usage Data is retained in accordance with the retention periods described above, and may be retained longer only where necessary for security, fraud prevention, or legal compliance.

We may retain Personal Data beyond the periods stated above for different reasons:

  • Legal obligation: We are required by law to retain specific data (e.g., financial records for tax authorities).
  • Legal claims: Data is necessary to establish, exercise, or defend legal claims.
  • Your explicit request: You ask Us to retain specific information.
  • Technical limitations: Data exists in backup systems that are scheduled for routine deletion.

You may request information about how long We will retain Your Personal Data by contacting Us.

When retention periods expire, We securely delete or anonymize Personal Data according to the following procedures:

  • Deletion: Personal Data is removed from Our systems and no longer actively processed.
  • Backup retention: Residual copies may remain in encrypted backups for a limited period consistent with our backup retention schedule and are not restored except where necessary for security, disaster recovery, or legal compliance.
  • Anonymization: In some cases, We convert Personal Data into anonymous statistical data that cannot be linked back to You. This anonymized data may be retained indefinitely for research and analytics.

Transfer of Your Personal Data

Your information, including Personal Data, is processed at the Company’s operating offices and in any other places where the parties involved in the processing are located. It means that this information may be transferred to — and maintained on — computers located outside of Your state, province, country or other governmental jurisdiction where the data protection laws may differ from those from Your jurisdiction.

Where required by applicable law, We will ensure that international transfers of Your Personal Data are subject to appropriate safeguards and supplementary measures where appropriate. The Company will take all steps reasonably necessary to ensure that Your data is treated securely and in accordance with this Privacy Policy and no transfer of Your Personal Data will take place to an organization or a country unless there are adequate controls in place including the security of Your data and other personal information.

Delete Your Personal Data

You have the right to delete or request that We assist in deleting the Personal Data that We have collected about You.

Our Service may give You the ability to delete certain information about You from within the Service.

You may update, amend, or delete Your information at any time by signing in to Your Account, if you have one, and visiting the account settings section that allows you to manage Your personal information. You may also contact Us to request access to, correct, or delete any Personal Data that You have provided to Us.

Please note, however, that We may need to retain certain information when we have a legal obligation or lawful basis to do so.

Disclosure of Your Personal Data

Business Transactions

If the Company is involved in a merger, acquisition or asset sale, Your Personal Data may be transferred. We will provide notice before Your Personal Data is transferred and becomes subject to a different Privacy Policy.

Law enforcement

Under certain circumstances, the Company may be required to disclose Your Personal Data if required to do so by law or in response to valid requests by public authorities (e.g. a court or a government agency).

Other legal requirements

The Company may disclose Your Personal Data in the good faith belief that such action is necessary to:

  • Comply with a legal obligation
  • Protect and defend the rights or property of the Company
  • Prevent or investigate possible wrongdoing in connection with the Service
  • Protect the personal safety of Users of the Service or the public
  • Zaštita od pravne odgovornosti

Sigurnost vaših osobnih podataka

Sigurnost vaših osobnih podataka nam je važna, ali imajte na umu da nijedan način prijenosa putem Interneta ili elektroničke pohrane nije 100% siguran. Iako nastojimo koristiti komercijalno razumne metode za zaštitu vaših osobnih podataka, ne možemo jamčiti njihovu apsolutnu sigurnost.

Privatnost djece

Naša usluga ne obraća se osobama mlađima od 16 godina. Ne prikupljamo svjesno osobne podatke od bilo koga mlađeg od 16 godina. Ako ste roditelj ili skrbnik i svjesni ste da nam je vaše dijete dalo osobne podatke, molimo kontaktirajte nas. Ako saznamo da smo prikupili osobne podatke od bilo koga mlađeg od 16 godina bez provjere roditeljskog pristanka, poduzimamo korake za uklanjanje tih podataka s naših servera.

Ako se moramo osloniti na pristanak kao pravnu osnovu za obradu vaših podataka, a vaša zemlja zahtijeva pristanak roditelja, možda ćemo zahtijevati pristanak vašeg roditelja prije nego što prikupimo i koristimo te informacije.

Poveznice na druge web stranice

Naša usluga može sadržavati poveznice na druge web stranice koje ne upravljamo mi. Ako kliknete na poveznicu treće strane, bit ćete preusmjereni na stranicu te treće strane. Snažno vam savjetujemo da pregledate Politiku privatnosti svake stranice koju posjetite.

Nemamo kontrolu niti preuzimamo odgovornost za sadržaj, politike privatnosti ili prakse bilo kojih web stranica ili usluga trećih strana.

Promjene ove Politike privatnosti

Povremeno možemo ažurirati našu Politiku privatnosti. Obavijestit ćemo vas o svim promjenama objavom nove Politike privatnosti na ovoj stranici.

Obavijestit ćemo vas putem e-pošte i/ili istaknute obavijesti o našoj usluzi prije nego što promjena stupi na snagu te ažurirati datum “Zadnje ažuriranje” na vrhu ove Politike privatnosti.

Preporučuje se da povremeno pregledavate ovu Politiku privatnosti radi bilo kakvih promjena. Promjene ove Politike privatnosti stupaju na snagu kada se objave na ovoj stranici.

Kontaktirajte nas

Ako imate bilo kakvih pitanja o ovoj Politici privatnosti, možete nas kontaktirati:

  • Putem e-maila: info@iva-brna.hr